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Which tasks can be performed by machines and why are humans going to work more efficiently?

Przemysław Kozera, 04 sierpnia 2020

Despite being fairly uncommon, automation is already stirring things up. With every industrial revolution people became quite apprehensive towards machines taking over their jobs. However, from the human perspective the consequences of those changes meant that work would become more efficient and safer. Things are no different in the advent of the Fourth Industrial Revolution which is happening right now. 

Currently the threat of being taken over by autonomous solutions affects only 3% of all jobs. It is estimated that by the 2030s robots will have taken over 30% of all jobs bringing 15 trillion dollars in revenue*. There are three sectors showing the biggest potential for the implementation of autonomous solutions: transport, industry and construction. However, it does not mean that robots will completely replace human workers. The changes will affect the most dangerous and complex human jobs. 

To get a glimpse of what the future holds we should take a look at autonomous stores. According to the experts from Surge Cloud, the creators of Europe’s first autonomous store chain Take&GO, their solution makes it possible to manage 24/7 stores more efficiently than traditional ones. There is no shift work required and no cashiers. All transactions are processed by the system so the staff can focus on general supervision and item restocking, and enjoy reduced work complexity. There are also fewer chores which improves work efficiency and allows the staff to switch to more creative tasks. This model will be predominant in the future — mundane or dangerous tasks will be handed over to robots, while human labor will be based on soft skills which cannot be replaced by an algorithm. Partial delegation of tasks to machines will also make it possible to enjoy a shorter and more flexible work week.

What’s important, under certain conditions autonomous solutions can improve the bottom line. How? From Surge Cloud’s experience limiting the number of staff tasks makes it possible to manage 50% more stores on average. The same number of staff required to run a single traditional store is more than capable of running two autonomous stores whilst enjoying less work complexity.

It’s worth to remember that the Fourth Industrial Revolution will also create new jobs. Many of them will revolve around the development of automation, but soft skills will also be in high demand. According to the experts, in the long run the number of jobs will not decrease because new professions will fill the void left by jobs that will have succumbed to autonomous solutions.